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MD PILATES - TERMS OF SERVICE

Effective Date: 24/10/2025


Welcome to MD Pilates. These Terms of Service ("Terms") outline how our website, booking system, digital tools, and in-studio services may be used. By creating an account, booking a class, purchasing a package, or accessing our platforms, you agree to these Terms.


1. ELIGIBILITY


  • You must be 18 years or older to use our services.
  • You confirm that all information provided during registration is accurate and complete.


2. ACCOUNT CREATION & SECURITY


  • An account is required to book classes or purchase packages.
  • You may sign up using your email or a supported third-party login.
  • You are responsible for keeping your login details secure.
  • Notify MD Pilates immediately if you suspect unauthorized access.


3. PURCHASES, MEMBERSHIPS & PAYMENTS


  • All pricing and package policies follow the rules outlined in our Studio Policies.
  • Prices are stated in South African Rand (ZAR) and may change.
  • Payments are processed via secure third-party providers.


Stored Payment Authorisation


By completing a purchase, you authorize MD Pilates to store a secure payment token issued by our payment processor. This token:

  • Does not expose your card details
  • Allows future purchases you initiate
  • Can be removed anytime via your account settings


MD Pilates does not store full card information.


4. BOOKINGS & CANCELLATIONS


  • All group bookings must be made through Octiv our digital platform.
  • All specialized bookings to be made through Studio or your designated Instructor
  • Cancellation windows, validity periods, and refund rules are detailed in the Studio Policies.
  • MD Pilates may cancel or reschedule sessions if required.


5. USE OF THE MD PILATES APP OCTIV / BOOKING SYSTEM


You agree to use the system lawfully and respectfully. Access may be suspended if:

  • Misused
  • Unauthorized access is attempted
  • Policies or Terms are violated


6. PRIVACY & DATA


Your use of our platform is governed by the MD Pilates Privacy Policy.

  • When using third-party sign-in, only essential info is collected.
  • We do not sell or share personal data.
  • All data is handled according to South African regulations.


7. HEALTH & SAFETY


Participation is voluntary and at your own risk.

  • Ensure you are medically fit for exercise.
  • Inform instructors of injuries, conditions, or pregnancy.
  • Follow safety instructions at all times.


8. LIABILITY


MD Pilates is not responsible for injuries, accidents, or damages sustained during participation, except where required by law. By attending classes, you accept full responsibility for your wellbeing.


9. INTELLECTUAL PROPERTY

All website content, branding, class material, graphics, and media belong to MD Pilates and may not be reproduced without permission.


10. TERMINATION OF SERVICE


We may suspend or terminate accounts if Terms are breached or misuse occurs. You may request account deletion in accordance with our Privacy Policy.


11. UPDATES TO TERMS


MD Pilates may update these Terms from time to time. The latest version will always be available with a new effective date.


12. GOVERNING LAW


These Terms are governed by the laws of South Africa. Any disputes fall under the jurisdiction of South African courts.


13. CONTACT US


Email: info@mdpilates.co.za
Studio Address: MD Pilates Studio, Fourways, Johannesburg, South Africa

MD PILATES
Strong Bodies. Calm Minds. Connected Community.

MD PILATES FOURWAYS

The Gantry Office Park, Corner Witkoppen & The straight, Eagle Cl, Building, Johannesburg, 2191

082 315 1761

Copyright © 2025 MD PILATES - All Rights Reserved.

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